Enterprise
Messaging
Viber for Business

Viber business messages - the best tool to drive your revenue

Viber business messages are an effective marketing tool that allows you to reach more potential customers. The messenger's audience exceeds 1.1 billion users, who log in an average of 12 times a day. In 90% of cases, messages are opened within 3 minutes, and the click-through rate reaches 25%.

Boost your profits with our Viber business messages API

Viber messaging helps to improve service quality and increase conversion rates in a wide range of business domains.

89%
Messages seen
66%
Viber coverage

Connect with Ease

Elevate your business communication to new heights with Viber business messages. Step into the realm of a messaging app beloved by your customers and experience seamless connectivity like never before.

Enhance Customer Delight

Leveraging ENQUIRELINK Viber API can forge deeper connections and enhance satisfaction levels. Whether fostering conversational exchanges with your customers or deploying advanced chatbots, we empower you to maintain communication that truly distinguishes your brand from the rest.

Drive Engagement

Craft personalized promotional messages that leave a lasting impression. Ensure vital transactional information reaches your customers' inboxes promptly. With our Viber business API, you can transform every interaction into a memorable experience, nurturing lasting relationships along the way.

Initiate influential customer communication with ENQUIRELINK Viber API

Promotional messages

Includes text, a banner, and a selling proposition
Sell a product or service
Call to action (there is an active button)
Can be regular or ad hoc (manual sending is possible)

Conversational customer support

Straightforward troubleshooting with chatbots
Account and service quick verification
Sales support and lead nurturing
Painless feedback gathering

Transactional messages and notifications

Consist of short text, all unnecessary text is omitted
Inform the client about something important
They are sent automatically
The mailing is scheduled or after a targeted customer action

Have questions about Viber for business? We've got answers!

Which country owns Viber?

How do Viber messages differ from SMS or emails?

Viber messages have combined the best features of the usual formats:

You can add more text in Viber (up to 1000 characters vs. 70 characters in SMS).
Newsletters are shorter than email (the text fits on a smartphone screen, it's easy to read).
You can add links and any multimedia (up to 500 kb and 1600 x 2000 px).
Personalization of mailings (address the recipient by name).
Logo, company name and signature in each message.
Adding buttons, emoji, and UTM tags to track effectiveness.
Rates are more favorable than standard SMS.

The Viber app is an effective way to communicate information about your products or services to a wide audience. It offers businesses a wide range of opportunities. The main qualities you should have are creativity, clear appeal, and a good offer. Properly using Viber (sometimes combining it with SMS) will make your campaign almost 100% efficient.

How not to get spammed on Viber?

Advertisements can only be sent to users who have consented to receive them. According to the legislation of most countries, any advertisement on communication networks is considered spam if the subscriber does not agree to receive it.

Viber takes spam seriously and blocks numbers without the possibility of recovery. So for mailing, take only those contacts who have consented to receive advertising.

How to evaluate the results of your communication in Viber?

If you use different marketing channels (email, SMS, messengers), use UTM tags. This will allow you to identify the main sources of traffic and adjust your communication strategy to manage your budget more effectively.

Also, create several variants of text, images, and buttons. A/B tests will help you understand what your audience likes and what doesn't work.

Can I send videos on Viber?

Absolutely! Viber for Business empowers you to send captivating video content to your audience seamlessly. Whether it's a standalone video, accompanied by text, or integrated with interactive buttons, Viber offers versatile messaging options to suit your needs.

You can share video files in various formats, including 3gp, m4v, mov, and mp4, ensuring compatibility with a wide range of content. Plus, with a generous maximum size limit of 200 MB, you have the flexibility to convey your message effectively without compromise.

What is Viber Sender ID?

Sender ID stands as the ambassador of your brand, the name through which your clients receive your messages. Typically reflecting your brand's name, this identifier serves as the cornerstone of your communication strategy. Without a registered Sender ID, launching a Viber messaging campaign remains out of reach. It's paramount that your Sender ID aligns with Viber's stringent requirements to ensure seamless delivery.

Why use ENQUIRELINK for Viber messaging?

As a trusted partner of Viber Business Messaging, ENQUIRELINK brings unparalleled expertise to the table, ensuring seamless integration and optimal performance tailored to your brand's needs.

With our Viber Enterprise API, we streamline the implementation process, ensuring a smooth transition that aligns perfectly with your brand identity and messaging goals. From initial setup to ongoing support, ENQUIRELINK is committed to delivering a superior Viber Business Messaging experience that drives engagement and fosters lasting connections with your audience.