Enterprise
SMS
Transactional

ENQUIRELINK - trusted transactional SMS service provider

Transactional messages can help you improve experiences for your customers. Over 5 billion people worldwide can receive SMS messages, and all of them are waiting for your transactional SMS.

ENQUIRELINK in numbers

2 billion+

SMS delivered during 2023

150+

Customers trust us

up to 10 seconds

Message delivery

4 years

In the market

Our ENQUIRELINK all-in-one SMS API can power your business

Promotional SMS

Amplify your marketing efforts with compelling promotional messages that drive engagement and conversions.
SMS Reminders

Reduce no-shows and missed appointments by sending automated reminders directly to your customers' mobile devices.
SMS two-factor authentication

Enhance the security of your platform by implementing two-factor authentication via SMS, providing an additional layer of protection for user accounts.
SMS Notification

Keep your customers informed and engaged with timely notifications about order updates, account activities, and more.
SMS API

Our comprehensive SMS platform can streamline your communication processes in a global messaging network.

What is a transactional SMS message?

Transactional SMS message is a service message that informs the customer about the status of an order, payment, invoice, product delivery, etc. They are also used to send a confirmation code when registering/authorizing on a website or in an application.
Transactional messages fulfill one more important, though not obvious function - they relieve the client's anxiety. Thanks to such SMS, the client is always aware of what is happening, what will happen next, and how to act if something goes wrong.
If transactional SMS is not sent, the client may not understand whether he/she has managed to make an order, book tickets, or pay for the purchase. Therefore, sending transactional SMS has become the de facto standard for everyone who does business online.

Find out more!

Types of transactional SMS for different businesses

Retail and eCommerce
- Welcome messages
- Order confirmation SMS
- Shipment and delivery updates
Banking and Finance
- Check banking information
- Payment confirmation
- Appointment confirmations or cancellations
Telco
- Password reset confirmation
- Bill payment confirmation
- Account Verification

How does transactional SMS marketing differ from promotional SMS marketing?

Transactional bulk SMS

Transactional bulk SMS are sent around the clock, whereas promotional SMS can only be sent at certain times.

Transaction SMS

is opened and read almost 100% of the time, so feel free to write as much information as possible (the length of a standard SMS is 70 characters in Cyrillic and 160 in Latin).

Who needs transactional SMS?

This is an easy and affordable way to improve the customer experience, often used by marketers. These types of SMS are more likely to be opened because they respond to specific customer actions. They are followed by an SMS asking how satisfied the customer is with the service.

With the help of transactional SMS, marketers create intimate conversations, strengthening a positive image and demonstrating the company's concern for the quality of service. You can turn a casual visitor into a regular customer with the right approach and a well-crafted SMS

It is convenient to send transactional SMS with ENQUIRELINK

Write transactional SMS simply and clearly

Write transactional SMS simply and clearly. Indicate the current state of affairs (order sent, account replenished) and, if necessary, the customer's next step. For example, “enter this code to confirm password change” or “expect a call from our manager within 15 minutes.”
ENQUIRELINK allows you to disable moderation of transactional SMS

so that they come to users as quickly as possible. It is convenient to send transactional SMS automatically with our transactional SMS API.
Of course, you can do it manually

if you have a small business and you have to send only one, two, or five messages per day. You will need to automate this process if you have a larger business. This is especially true for transactional SMS, which should arrive at the recipient device within a few seconds.

ENQUIRELINK - the best transactional SMS provider

Improve your customer service thanks to our sophisticated messaging API

Have questions about our transactional SMS service? We have answers!

What is transactional SMS?

How do you set up sending transactional SMS with ENQUIRELINK?

Is there a difference between transactional and regular SMS?

Yes, there is a difference. Transactional SMS is sent manually regularly to increase sales and strengthen customer relationships.

Transactional SMS confirms the customer's actions on the website or informs them about the details of an order. They are sent automatically and are part of the service process. The client initiates sending these messages, so he or she opens them more often than other SMS. Such SMS should come quickly.

Can I personalize transaction SMS?

How does SMS messaging benefit my business?

We at ENQUIRELINK highlight 3 main advantages:

Cost. SMS mailing is much cheaper than running PPC advertising or targeted advertising on Facebook and Instagram.
Convenience. You do not need to reinvent the wheel. It is enough to register on ENQUIRELINK and send messages with one click.
Efficiency. Your message will be delivered to every client. 90% of SMS are read within 3 minutes.

As you can see, SMS mailing is a proven way to achieve the desired business result.

ENQUIRELINK - trusted transactional SMS service provider

Our ENQUIRELINK all-in-one SMS API can power your business

Promotional SMS

SMS Reminders

SMS two-factor authentication

SMS Notification

SMS API