Enterprise
Verification
Phone Call Verification

Call verification from ENQUIRELINK

Voice verifications save you money, ensure an easy authentication process, and improve customer experience.

Speed
Call comes always and faster than an SMS message
5 times
Cheaper than SMS verification
Simplicity
No long and complicated codes as in SMS

Call verification is your indispensable ally

Verify a user's phone number with a call. It is a fast, simple, cost-effective, and reliable way to protect your clients from unauthorized access.

What is voice verification?

Today it is the most convenient and fastest type of verification for the client. For businesses, it's the most profitable (compared to SMS). In addition, new callback verification technologies are constantly emerging to improve the customer's UX experience.

There are several types of callback verification:

Calling a specified phone number
Answering the incoming call and entering the number dictated by the robot
Providing the last 4 digits of the number that is calling
Answering the calling number and pressing the number 1
Entering your own number, which receives the call and is immediately disconnected

As you know, customer loyalty is worth its weight in gold. And voice verification contributes to this.

Where can call authorization be used?

Medical systems
Retail
Banks and credit organizations
Delivery services
Payment and processing systems
Online services
E-commerce
Ticket and hotel booking services

Call verification should not be underestimated. This security method can prevent bot spam attacks, scams, and account takeovers.

Voice verification is suitable for

Registering new users
Log in to the personal account
Password recovery
Loyalty card activations
Charging bonuses at payment
Confirmation of financial operations
Online confirmation of purchase or order
Confirming any actions instead of SMS

Why is call verification better than SMS verification?

Most companies still use SMS verification, although it is no longer the best and most beneficial type of user authentication.

Speed Simplicity Reliability Variability

SMS

Delivery of SMS takes time. Sometimes an SMS can be delayed up to 5 minutes or even get lost. Therefore, you need to request a resend and waste time.

Person needs to wait for the code, and then enter it for authorization.

SMS can be intercepted by intruders.

SMS can only be received on a mobile phone.

Call

Instant and 100% delivery of the call.

No long codes, just answer the call and press button 1.

Call interception is impossible, the call goes directly to the user's number.

Calls can be received on both mobile and basic phones.

If your business is more suited to SMS verification but you want to give users an alternative option, you can offer them a choice of call verification with SMS verification. This will save your authentication budget and increase customer loyalty.

Try out call verification with ENQUIRELINK

With us, you can make your first verification call in minutes

Have questions about voice verifications? We have answers!

What is verification?

The concept of 'verification' is directly related to the equally specific word 'authentication'. Authentication is the process of checking the password entered by the user against the password that is in the server database. We often perform this process when we want to log into our account on some website.

Along with authentication, we also perform the identification process when we enter our login. If everything is entered correctly, the system gives us access and we are authorized to log in.

If you use Google or Microsoft systems, you must have come across two-factor authentication. When you try to authorize from a new device, the system will ask you to enter a code that will be sent to your phone by SMS, call, or email. This process is called verification.

In other words, verification is an additional level of protection of the user's account from hacking.

What is call verification for?

Call verification is necessary for:

Protection from spam attacks and programs of account auto-registration on the site
Confirmation of money transfers when making large sums of money or new transfers
User authorization from a new location or device
Binding the phone to a bonus card and debiting bonuses when paying for a purchase
Authorization in mobile application
Restoring account data or changing password
Making a purchase in an online store

Call verification can be used for various actions or as a stage of two-factor authentication.

Can businesses benefit from call verification?

Why is call verification important?

Call verification is crucial for several reasons. It helps protect personal and sensitive information from fraudulent activities, ensures that businesses are communicating with legitimate customers, and enhances the overall security of telecommunication systems. It also reduces the risk of scams and phishing attempts that can lead to financial losses or identity theft.

Is call verification the same as Caller ID?

Can call verification to stop all types of fraud?