Enterprise
Messaging
Telegram

Telegram for business with the ENQUIRELINK API

Enhace your communication strategy using Telegram for business messaging.

800 million
monthly active users
4 million
paying users for optional subscription service
3 hours 50 minutes
average time people spend on Telegram monthly

Telegram features that help businesses sell

Telegram channel

Here you can publish text posts with media files and emoji. Any reader can comment on a post and even take a poll. As soon as a post appears in the feed, subscribers immediately receive pop-up notifications. Within your own channel, you can fuel the interest of potential and regular customers with real use cases, collections of useful materials, digests of news, or advertising.
Telegram chatbot

It reacts to users' actions and provides the necessary data. For example, the Telegram chatbot can answer frequently asked questions of customers and partners, request a callback, place orders, and more.
Telegram group chats

Two-way communication is available within a group chat. Any subscriber can write a message, comment on a post, send a file, and even take part in a group call. Telegram chat is an alternative solution to paid corporate messengers. Also, Telegram is actively used as a joint chat with clients and partners.

How does our OTP service work?

Telegram Business is well suited for the internal needs of almost any business and working with potential and existing customers.

It's easy to start a Telegram channel or chat room. You won't need an expert to create a group chat for customers.
Unlimited usage. You can create a channel and invite any number of people to it.
Fast and free message delivery. Even if you send +1000 messages per day, all customers will receive them in a fraction of a second if you and they have stable internet.
Customer communication. In other messengers like WhatsApp, you can only send something to a customer in response to their message within 24 hours. In Telegram, you can write to customers at any time.
Work automation. With the help of Telegram bots for channels, you can automate or simplify many processes in the company - sales, informing users, and even delivery.
Cross-platform. Telegram is available on all modern smartphones, tablets, and computers. For example, the more popular messenger WhatsApp has limited capabilities on computers and is not available on some tablets.

Engage and boost sales with Telegram

Conversational Messaging

Utilize bots in Telegram to deliver tailored updates, address inquiries promptly, offer top-notch customer service, foster loyalty, and cultivate deeper customer connections.
Conversational Commerce

Whether you facilitate transactions or provide immediate sales support, a chatbot in Telegram can refine your business-to-customer interactions to enhance revenue.

Why do businesses need Telegram?

The possibilities of business Telegram are very wide. With its help, you can call clients or use messenger as a cloud storage, customer support service, and promotion channel.

Fast and profitable communication

Handling calls through Telegram as part of a virtual PBX is an awesome feature for calls to Telegram encrypted chats. In this case, all calls via Telegram are processed according to the same scheme as telephone calls. Call statistics, conversation recordings, routing, etc. are kept.

Round-the-clock support

Telegram's capabilities allow you to keep in touch with your customers 24/7. Telegram channel bots can respond on weekends and holidays, as well as send answers to frequently asked questions during working hours to relieve managers. The response time is minimized, so this is a more efficient way of communicating with customers than email.

Mass communication

In Telegram, you can make mass mailings to different user groups and through your own channels. Thus, in a few minutes, you can notify a large number of customers about new products and solutions, send them invitations and reminders about events, tell them about promotions and special offers, and even inform them about the status of orders.

Why ENQUIRELINK?

All-in-one platform for messaging
Effortless migration
Straightforward API recommendations
Clear pricing terms

Create one more touch point for communication with your potential clients

Engage your clients and Increase sales on Telegram with the all-in-one ENQUIRELINK platform