Legal

Enquirelink — Privacy Policy

Effective date: 30 January 2026

This Privacy Policy explains how ENQUIRELINK INC. (“ENQUIRELINK”, “we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit or interact with https://enquirelink.com (the “Website”).

If you do not agree with this Privacy Policy, please do not use the Website.

1) Who we are

ENQUIRELINK INC. is registered in Ontario, Canada.

Privacy contact: [email protected] (If you require our registered office/service address for formal notices, contact us at the email above.)

2) Scope and related policies for our products

This Privacy Policy applies only to personal information processed through the enquirelink.com Website.

ENQUIRELINK also develops and offers products that are governed by their own privacy policies and related documents, including:

  • TrustRouting (https://trustrouting.com).
  • TrustRouter.ai (https://trustrouter.ai).

If you visit or use those product websites or platforms, the applicable product policies apply to that activity.

3) Personal information we collect

3.1 Information you provide to us

  • Your name.
  • Your business email address.
  • Your company/organization name and role/title (if you provide it).
  • The content of your message or request (via a contact form or email).
  • Any other information you choose to provide.

3.2 Information collected automatically

  • IP address and approximate location derived from IP.
  • Device and browser information.
  • Pages viewed, time spent, referring pages, and clicks.
  • Log and security events.
  • Cookies and similar technologies (see our Cookie Policy).

4) How we use personal information

  • Operate and maintain the Website.
  • Respond to inquiries and communicate with you.
  • Provide marketing communications where permitted.
  • Analyze and improve Website performance.
  • Secure the Website and prevent fraud/abuse.
  • Comply with law and protect legal rights.

5) Legal bases and consent

5.1 Canada (PIPEDA baseline)

In Canada, our processing is generally based on consent (express or implied, depending on context) and other legally permitted grounds under applicable privacy laws such as Canada’s federal private-sector privacy law (PIPEDA).

5.2 EEA/UK (GDPR/UK GDPR — if applicable)

If you are located in the EEA/UK, we process personal data under one or more legal bases, such as performance of a contract, legitimate interests, consent, or legal obligations.

6) How we share personal information

We do not sell your personal information.

  • Service providers who support our operations.
  • Professional advisors (legal, accounting) where necessary.
  • Authorities where required by law or to protect rights and security.

7) International and cross-border transfers

Our primary operations are based in Canada, but we may use service providers that process or store data in other countries. When personal information is processed outside your jurisdiction, it may be subject to the laws of those jurisdictions. We take reasonable steps to protect personal information when using service providers.

8) Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

9) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

10) Your rights and choices

10.1 Canada

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information we hold about you, subject to legal exceptions. You may also have the right to challenge our compliance and to file a complaint with the Office of the Privacy Commissioner of Canada.

10.2 EEA/UK (if applicable)

You may have additional rights including access, rectification, erasure, restriction, portability, objection, and the right to withdraw consent where processing is based on consent.

10.3 Marketing communications

If you receive marketing emails from us, you can opt out at any time by using the unsubscribe link (if provided) or by emailing us at [email protected].

11) Cookies and similar technologies

We use cookies and similar technologies as described in our Cookie Policy. Where required, we will request consent for non-essential cookies and provide a way to manage preferences.

12) Third-party links

The Website may link to third-party sites (including TrustRouting, TrustRouter.ai, and social media). We are not responsible for third-party privacy practices. Please review the privacy policies of any third-party site you visit.

13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time and update the effective date above.

14) Contact

Privacy questions or requests: [email protected]